New Model of Care for patients with Long-term conditions

We are improving the way we work with patients with long-term conditions

Patients living with certain long-term conditions will be encouraged to attend a Yearly Health Check. Long-term conditions are those that impact over a long period of time, such as diabetes and heart disease.

Patients will receive personalised care and support from healthcare professionals from their general practice. This will cover things that patients say matter most to their health and wellbeing, from the best treatment for their condition to wider things like employment, housing, and mental health.

Our goal is that by planning care together with care, patients will have the confidence to manage their health, reduce their risk of being admitted to hospital, and have a better quality of life.

Who is this for?

Initially, we will cover nine long-term conditions:

  • Cardiovascular disease (for example, strokes, health failure, ischaemic heart disease, and peripheral artery disease)
  • Diabetes
  • Hypertension (High blood pressure)
  • Hyperlipidaemia (High cholesterol)
  • Non-alcoholic fatty liver disease
  • Atrial fibrillation
  • Chronic kidney disease
  • Asthma
  • Chronic obstructive pulmonary disease.

In the future, we will look to expand this to cover more long-term conditions.

What can you expect?

If you have one of the long-term conditions listed above, you will be encouraged to have at least three check-ins per year. Each stage is described below for you:

  1. Attend your Check and Test Appointment

In your Check and Test Appointment, a health professional will carry out all the checks and tests you need to monitor and manage your long-term condition. You may be sent for a blood test and have other checks like a blood pressure check and weight check. We may discuss lifestyle factors such as smoking and exercise with you too.

If you need an interpreter, please let us know so we can arrange one for your appointment.

  • Receive your test results and your Care Plan

After two to four weeks, you will receive your test results (by post, text, or email, however you prefer).

We will also send a blank document called a Care Plan.

A Care Plan is an agreement between you and your healthcare professional to help manage your health and support day to day. In your Care Plan, you can record things that are important to your health and well-being. This can include anything from your life, like employment, housing, or mental health.

A Care Plan covers:

  • What is important to you and the goals you have
  • How to get the most out of your medication
  • The care and support you need from others

A healthcare professional will review your Care Plan with you in your Discussion Appointment. You can start filling out your Care Plan before your appointment or you can fill it during your appointment.

  • Attend your Discussion Appointment

You will then be invited to a Discussion Appointment with a healthcare professional. This may be another team member (such as a nurse, health care assistant, pharmacist, social prescriber link worker) who is best placed to support your care and can spend more time with you. This appointment will take around 30 minutes.

You can discuss your long-term conditions, test results, treatment, and anything else that is affecting your health, from housing to employment. Together we will look at what matters most to you and agree some goals. Your Care Plan will be updated with what has been agreed.

  • Attend your Follow-Up Appointment

Three to six months later, you will be invited to a Follow-Up Appointment. This will last up to 15 minutes and is an opportunity to update your Care Plan with a healthcare professional, considering what is going well and where you may need more support. You may have more than one Follow-Up Appointment in a year.

Watch the short film below to see an example of a patient’s journey through the key stages of the process and help you understand what to expect from your Yearly Health Check.

With subtitles –

Without subtitles –

How will I be contacted if this is for me?

We will contact you via text, phone call, or letter to organise your appointments. We will contact patients over the year so please do not worry if you do not hear from us right away. If you are concerned or have questions, please contact us.

Shingles Vaccine

Shingles vaccine 

A vaccine to prevent shingles, a common, painful skin disease, is available to certain people on the NHS.

The shingles vaccine is given as an injection into the upper arm. Unlike the flu vaccine, you’ll only need to have the vaccination once and you can have it at any time of the year.

From September 2023 most people will receive a vaccine that requires 2 doses six months apart, however, you may be offered the vaccine that only requires 1 dose while stocks last.

The shingles vaccine is expected to reduce your risk of getting shingles. If you do go on to have the disease, your symptoms may be milder and the illness shorter.

Shingles can be very painful and uncomfortable. Some people are left with pain lasting for years after the initial rash has healed. Shingles can also be fatal for around 1 in 1,000 over-70s who develop it.

It’s fine to have the shingles vaccine if you’ve already had shingles. The shingles vaccine works very well in people who have had shingles before, and it will boost your immunity against further shingles attacks. Your GP will tell you how long to wait after you recover from shingles before having the shingles vaccine. This may be up to 1 year.

Who can have the shingles vaccination?

You’re eligible for the shingles vaccine if:

– You are aged 70 to 79.

– You turn 65 on or after the 1st September 2023 (those born on or after 01/09/1958 as long as you have had your 65th birthday)

– You are aged 50 or over and have a severely weakened immune system

The shingles vaccine is being rolled out to more age groups gradually over the next 10 years so that by September 2033 everyone between 60-80 years will be eligible. The shingles vaccine is not available on the NHS to anyone aged 80 or over because it seems to be less effective in this age group.

London Pharmacy opening hours for August 2023 Bank Holiday

Bank Holidays can affect the opening hours of local pharmacies. This document provides the opening hours for pharmacies in London which have been asked to open on Monday 28th August 2023.

There may be additional pharmacies opening which are not listed. If the pharmacy you would like to visit is not listed here, then you can check their opening hours by searching at or by calling NHS 111.

In addition, there will be some pharmacies who normally open who may be closed or closing early on Saturday 26th August 2023.

If you are unsure, please visit or call NHS 111.

BarnetFairview PharmacyFinchley Memorial Hospital, Granville RoadN12 0JE020 8346 070710:00-16:00
Greenfield Pharmacy16 Greenhill Parade, New BarnetEN5 1ES020 8449 070810:00-14:00
 I Warman Freed45 Golders Green Road, LondonNW11 8EL020 8455 435114:00-18:00
CamdenGrafton Pharmacy132/132A Tottenham Court RoadW1T 5AZ020 7383 423310:00-14:00
Dales Pharmacy463 Finchley Rd  LondonNW3 6HN020 7435 481314:00-18:00
EnfieldHealthfare Pharmacy9 Coleman Parade, Southbury Road, EnfieldEN1 1YY020 8367 545610:00-14:00
Bees Dispensing Chemist172 Fore Street, EdmontonN18 2JB020 8807 322814:00-18:00
HaringeyPharmacy Express214 High Road, Wood Green, LondonN22 8HH020 8888 166910:00-14:00
Coopers Pharmacy59a Broad Lane, LondonN15 4DJ020 8808 042212:00-16:00
IslingtonWellcare Pharmacy552 Holloway RoadN7 6JP020 7263 315210:00-14:00
Osbon Pharmacy (Turnbulls)155 Essex Road, LondonN1 2SN020 7226 364514:00-18:00

Recruitment: Salaried GP

Highgate Group Practice

The closing date is 08 September 2023

Apply for this job

Job summary

The post-holder will manage a caseload and deal with a wide range of health needs in a primary care setting, ensuring the highest standards of care for all registered and temporary patients.

Minimum 5 sessions per week.

Salary negotiable depending on experience

BMA contract Terms and Conditions

For questions about the job, contact:

Managing Partner

Nicola Davies

[email protected]


Recruitment:Clinical Pharmacist

Salary: Equivalent to Agenda for Change Band  (6-7)  with out of London weighting

The closing date is 31 August 2023

Apply for this job

Job summary

We are looking for a Clinical Pharmacist with

Undergraduate degree in Pharmacy (MPharm or equivalent)

Registered with the General Pharmaceutical Council

Minimum of 3 years post qualification experience

Ideally holds an independent prescribing qualification

Previous General Practice experience is desirable

This is an exciting opportunity for an enthusiastic and forward-thinking local Pharmacist to join our established and growing team in providing meaningful, patient centred support in general practice.

Please refer to the provided link for the job description and application process.

Job Advert (

Recruitment: General Practice Nurse Band 5/6

The closing date is 31 August 2023

Apply for this job

Job summary

Currently, we are seeking a Registered practice nurse with at least one year of healthcare experience, specifically in undertaking smear tests, asthma reviews, and immunizations for both adults and children.

Please refer to the provided link for the job description and application process.

Job Advert (

Strike Action Information

Choose the right NHS service for you and your family

If you need medical help during planned strike action, please use NHS services wisely to make sure care is available to those who need it most.

Strike action from Thursday 13 July until 7am on Tuesday 18 July will mean that NHS services will be busier than normal, and some appointments may be cancelled. Please attend your booked appointments unless you are told otherwise.

Make sure you have enough of any medication you need as pharmacies may have different opening hours or be closed. Your local pharmacist can advise on common conditions and you can find your nearest at

If you have a health concern that is not life-threatening, support is available at NHS111 online or by phoning NHS 111. If it is a life-threatening emergency such as serious illness or injury, you should still call 999.

MSK self referral and getUBetter app

MSK Service

If you have a musculoskeletal problem you can access help and support here including Self Referral:  for local residents living in Haringey or Islington (or with a GP in either borough)
Do you need support with self-management of muscle or joint problems in the meantime?
Whittington Health now have an easy, safe, and effective way to help you improve your musculoskeletal health without the need for a clinic appointment, through the getUBetter app. This provides evidence-based advice for all common muscle, bone, and joint problems, including back, back and leg, neck, shoulder, hip, knee, ankle pain, soft tissue injuries and conditions.

You can access getUBetter app via this QR code.
Click here to access:

8th May Bank Holiday Operating Times for Enhanced Access Service

The Enhanced access service will be available on Monday 8th May from 8:00am to 8:00pm at Somerset Gardens Family Health Care Centre. Patients who require an appointment during the weekend and bank holiday period can call 0330 053 9499 to book.

1st May Bank Holiday Operating Times for Enhanced Access Service-Out of Hours

Given that the nurses strike will take place over the weekend, there may be a greater demand for out of hour appointments.

Enhanced access: our of hours service will operate as usual on the 28th, 29th and 30th of April.

On Monday 1st May, Out of Hours bank holiday service from 8:00am to 8:00pm; will be operating from Somerset Gardens Family Health Care Centre. Patients who need to book an appointment during the weekend and bank holiday period should call 0330 053 9499.